Leader Effectiveness Training: L.E.T. (Revised): "L.E.T."

Front Cover
Penguin, Oct 1, 2001 - Business & Economics - 320 pages
L.E.T. has changed countless corporations and private businesses-including many Fortune 500 companies-with its down-to-earth communication and conflict resolution skills. Now, this indispensable source has been newly revised with updated research and timely case studies.
 

Selected pages

Contents

How You Can Become an Effective Leader
1
Being the Leader Doesnt Make You One
13
Doing It YourselfOr with the Groups Help
39
Skills That Help Group Members Solve Their Problems
53
Making Everyday Use of Your Listening Skills
81
How to Get Your Own Needs Satisfied
101
How to Make Your Management Team Effective
125
Who Shall Win Who Shall Lose?
155
Turning Conflict
187
Organizational Applications of the NoLose Method
233
Some Deeper Issues for Leaders
277
Contact Us
291
About the Author 307
Copyright

Other editions - View all

Leader Effectiveness Training: L.E.T. (Revised): "L.E.T."
Thomas Gordon
No preview available - 2001
Leader Effectiveness Training: L.E.T. (Revised): "L.E.T."
Thomas Gordon
No preview available - 2001

Common terms and phrases

Active Listening Area of Freedom authoritarian authority become behavior is unacceptable Behavior Window bers boss CAOD Carl Rogers CATHY Chapter communication conflict resolution confront coping mechanisms creative decide decision-making develop Diane Division effective leader Effectiveness Training employees evaluation experience feel getting goals going group mem group members I-Message ideas implement important influence involved job functions kind L.E.T. course leader effectiveness leadership lems Level Linda Adams listening skills lose management meetings management team ment messages Method III motivation mutually acceptable need satisfaction No-Lose Method obviously organization organizational Parent Effectiveness Training participation performance person prob problem problem-solving process productivity relationships requires resentment resistance resolving conflicts responsibility Richard Farson Roadblocks satisfied sender situation skills and methods social exchange theory solve someone supervisor teachers team members tell things tion tive Unacceptable Behaviors understand upset usually win-lose methods Yeah

References to this book

About the author (2001)

Dr. Thomas Gordon is the founder of Gordon Training International, an organization that teaches interpersonal skills and organizational systems to managers and supervisors. He is a fellow of the American Psychological Association and a member (and past president) of the California Psychological Association.

Bibliographic information

TitleLeader Effectiveness Training: L.E.T. (Revised): "L.E.T."
AuthorThomas Gordon
Editionillustrated, revised
PublisherPenguin, 2001
ISBN0399527133, 9780399527135
Length320 pages
Subjects › 

Business & Economics / Leadership
Business & Economics / Management
Business & Economics / Organizational Development
  
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