The Art of Investigative Interviewing: A Human Approach to Testimonial EvidenceDrawing elements from psychology, philosophy, and sociology, Charles Yeschke applies the theory of human need to the process of investigative interviewing. This theory is an important component of the successful interview and is crucial to an investigator's ability to correctly interpret human behaviour. The techniques described can be used in any setting with any subject, to guide the interviewer in how to observe indications of deception and how to respond to them. With added case studies and an entire chapter devoted to interrogative ethics, this second edition has been entirely updated. |
Contents
Ethical Standards and Practices | 1 |
Values | 2 |
The Foundation of Ethics | 3 |
Ethical Leadership | 5 |
Ethics for Law Enforcement Professionals | 6 |
Professional Integrity | 7 |
A Sample Code of Ethics for Law Enforcement Professional | 8 |
Principles of Practice | 9 |
Review Questions | 107 |
Overview of the Interview Process | 109 |
The Personal Preparation Phase | 110 |
The Initial Phase | 111 |
Precontact | 113 |
The Preliminary Inquiry | 114 |
Creating an Interview Strategy | 115 |
Preparing Psychologically for the Interview | 116 |
Canons of Ethics of the California Peace Officers | 10 |
Ethical and Unethical Interviewing | 11 |
Review Questions | 12 |
Human Needs and Deception in the Interview | 15 |
SelfImage and Esteem | 16 |
Satisfaction of Needs | 18 |
Refusal to Cooperate | 19 |
Fear of Harming Others | 20 |
Responding to Anger | 21 |
The Interviewers Needs | 22 |
Deception | 23 |
Warning Signs of Deception | 24 |
Verbal Signs | 26 |
Nonverbal Signs | 27 |
Physiological Signs | 28 |
The Pathological Liar | 29 |
The Psychopathic Personality | 30 |
Defense Mechanisms | 31 |
Concluding Theres Deception | 32 |
Review Questions | 33 |
Preparing for the Interview | 35 |
Attitude | 36 |
The Components of a Positive Attitude | 37 |
Attitude Change | 38 |
Flexibility | 39 |
Curiosity | 41 |
Imagination | 42 |
Intuition | 43 |
The Intuition of Interviewees | 45 |
Review Questions | 46 |
Evidence | 47 |
Voluntary Confessions | 49 |
When the Miranda Warnings Are Required | 51 |
Legal Tactics When Seeking a Confession | 52 |
Evidence Collection and Preservation | 53 |
Report Writing | 54 |
Characteristics of a WellWritten Report | 55 |
Testimony in a Court of Law | 57 |
Review Questions | 58 |
Public and Private Interviewing | 61 |
Part I and Part II Offenses of the Uniform Crime Report | 62 |
Investigations in the Public and Private Spheres | 63 |
The Collection of Evidence | 65 |
Testimonial Evidence | 66 |
Report of Scott County Investigations | 67 |
Review Questions | 68 |
Rapport and Active Listening | 71 |
Building Rapport | 72 |
Active Listening | 75 |
Attentiveness and Concentration | 76 |
Acceptance | 78 |
Detachment | 79 |
Patience | 80 |
Signaling Active Listening | 82 |
Body Language | 83 |
Gestures Facial Expression and Tone of Voice | 84 |
Touch | 85 |
Review Questions | 87 |
Authority and Neutrality in the Investigative Interview | 89 |
The Misuse of Authority | 90 |
The Positive Application of Authority | 91 |
The Value of Restrained Authority | 93 |
Neutrality | 94 |
Signaling Your Neutrality | 96 |
Making an Accusation | 97 |
The SelfFulfilling Prophecy | 99 |
The Four Elements of the SelfFulfilling Prophecy | 101 |
Climate | 102 |
Input | 103 |
Presenting Expectations Subtly | 105 |
Applying the Galatea Effect | 106 |
Contact | 117 |
The Hidden Persuaders | 118 |
First Impressions | 119 |
The Interviewees Evaluation Process | 120 |
Elements of Contact | 121 |
Contact at the Crime Scene | 124 |
The Primary Phase | 125 |
Bones | 127 |
The You Question | 128 |
The Suspicion Question | 129 |
The Thoughts Question | 130 |
The Kind to Do It Question | 131 |
The They Say They Saw You Question | 132 |
The Terminal Phase | 133 |
Step 2 | 134 |
The FollowUp Phase | 135 |
Step 4 | 136 |
Review Questions | 138 |
Setting Location Intensity and Approach in the Interview | 141 |
Location of Participants | 142 |
The Conversation Location | 143 |
The Moderate Location | 145 |
The Intimate Locations | 146 |
Review and Encouragement Intensities | 147 |
Review | 148 |
Encouragement | 149 |
Level 2 | 150 |
Level 4 | 151 |
Approaches | 152 |
The Semistructured Approach | 153 |
The Nonstructured Approach | 154 |
Review Questions | 155 |
Questions and Questioning | 157 |
Question Formulation | 159 |
Question Presentation | 160 |
Types of Questions | 161 |
Closed Questions | 162 |
Reflective Questions | 163 |
Directive Questions | 164 |
SelfAppraisal Questions | 165 |
Leading Questions | 166 |
Having the Gall to Ask | 167 |
Mentally Assuming an Affirmative Answer | 169 |
Pursuing Unanswered Questions | 170 |
Identifying and Challenging Deception | 171 |
Handling Trial Balloons | 172 |
Review Questions | 173 |
Three Case Studies | 175 |
Precontact | 176 |
Evaluating Potential Interviewees | 177 |
Preparing Psychologically for the Interview | 178 |
Announcing My Objective | 179 |
Using the Structured Approach | 180 |
59 AM1736 AM | 181 |
44 AM101 PM | 182 |
The Primary PhaseDay 2 | 183 |
14 AM 1019 AM | 184 |
31 AM1124 AM | 185 |
27 PM119 PM | 189 |
13 pM324 PM | 191 |
The Terminal Phase | 194 |
The FollowUp Phase | 195 |
Review Questions | 199 |
Review Questions | 209 |
The Interrogation | 211 |
Review Questions | 224 |
Conclusion | 225 |
Bibliography | 227 |
235 | |
Other editions - View all
The Art of Investigative Interviewing: A Human Approach to Testimonial Evidence Charles L. Yeschke No preview available - 1997 |
Common terms and phrases
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