The Art and Science of ChangeSTS Trust |
Contents
The Work of Change and Transformation Management | 19 |
Transformation Management Strategy | 26 |
Organisational Space Symbols Metaphors Ritual | 50 |
The Art of Change Storytelling | 63 |
The Art and Science of Change Learning and Feedback | 83 |
Models of Transformation | 89 |
The cultural web | 115 |
Characteristics of positive cultures | 122 |
Game metaphor | 129 |
Stimulating Desired | 135 |
Quotations about | 144 |
156 | |
Common terms and phrases
activities approach Art and Science Art of Memory become behaviour brand change agent change effort change programme Change v5.8 cheese Circuit communication complex system conflict consciousness consensual reality conversations core values creative customers Cynefin describe diversity effect emergent emotional employees energy engage ensure example expectations experience feedback feel focus formal Frances Yates goals going Gregory Bateson happens holon human impact important individual influence interactions interesting discussions involved language leadership learning live meaning memeplexes memes memetics metamodel metaphors number of different on-going organisational change organisational culture organisational participants ourselves outcomes paradigm patterns perceptions performance Permaculture phases play reinforce relationships Remember resistance to change result rituals role Science of Change self-organised self-organised criticality shared social someone Spiral Dynamics stimulating storytelling strategies structure suggests symbols System Thinking talk things traditional transformation management understanding v5.8 useful model vision workshop World Cafe