The Mobile Technology Question and Answer Book: A Survival Guide for Business Managers"Put together today's two most important technologies--wireless and the Internet--and what do you get? ""Mobile technology""--and a whole new way to do business. And businesspeople are full of questions, such as:
* How can I apply mobile technologies to my business? * How can mobile personal information management systems give my company a competitive edge? * What products and services are currently available...and what's coming?
In the spirit of AMACOM's The E-Commerce Question and Answer Book, Schneiderman provides compelling answers in an easy-look-up Q & A format. This informative book starts at the beginning and covers every angle, including: definitions of mobile technology and m-commerce terms and acronyms * key technologies * regulatory issues * applications * service providers * security and privacy issues * limitations of mobile info-tech * the future outlook.
Cell phones and PDAs are everywhere, but that's only the beginning! This book shows readers how to apply mobile technology to their business--and significantly shorten time-to-market in this new fast-paced mobile age." |
Contents
Mobile Basics | 1 |
12 What is the future of mobile technologies? | 3 |
13 Are the predictions of growth for mobile technologies just hype? | 5 |
14 What is the future of mobile data at this point? | 6 |
15 Are mobile information technologies being adopted by the IT community? | 8 |
developing a corporate mobile strategy? | 10 |
17 What is the Japanese government doing to advance its mobile IT activities? | 12 |
18 What is the Mobile Management Forum? | 13 |
75 Why is digital technology important? | 106 |
76 How do I evaluate a digital mobile service? | 107 |
77 What are the transmission speeds of wireless networks? | 109 |
78 What does international roaming mean? | 111 |
79 What are the most prominent digital mobile technologies? | 112 |
LocationBased Services | 115 |
82 Are any other satellitebased navigation systems in development? | 118 |
83 What is the status of communication satellites? | 119 |
110 What companies have developed mobile CRM initiatives? | 15 |
111 Are wireless devices hazardous to your health? | 17 |
112 What is data synchronization? | 18 |
113 Can you use email or access the Internet while on a commercial airline flight? | 20 |
114 What laws pending legislation or regulations that affect mobile technologies does the United States have? | 22 |
115 What is the role of the International Telecommunications Union? | 27 |
Mobile Internet and Data Services | 31 |
22 Why cant a Webenabled device access every service that is already available on the Internet? | 33 |
23 What are the currently available and fastemerging business applications on the mobile Internet? | 35 |
24 When will Webbased mobile technologies be widely available? | 39 |
25 What are wireless application service providers? | 40 |
26 What are wireless Internet service providers? | 41 |
27 What name brand mobile data services are available today? | 44 |
Software and Protocols | 49 |
32 Will WAP work with XHTML? | 51 |
33 What is Java? | 52 |
34 What is Linux? | 55 |
35 What is IPv6? | 57 |
SoftwareDefined Radio | 61 |
42 How are SDR devices being used? | 63 |
44 Are other industry groups addressing SDRrelated issues? | 64 |
45 When will SDR take off? | 65 |
Messaging Services | 67 |
52 What is unified messaging? | 69 |
53 What is Multimedia Message Service? | 70 |
54 What is Short Messaging Service? | 71 |
55 Are paging and short messaging good alternatives to cellular and PCS voice service? | 72 |
Mobile Devices Services and Special Features | 75 |
62 What are personalized mobile services? | 78 |
63 What is the status of voice or speech recognition? | 80 |
64 When will video services be widely available? | 82 |
65 Why is improving display technologies important? | 85 |
66 What is Bluetooth? | 88 |
67 What will Bluetooth be used for? | 89 |
68 How does Bluetooth help create more broadly defined wireless personal area networks? | 91 |
69 What is the future of mobile gaming and entertainment? | 93 |
610 What are the prospects for mobile access to music? | 96 |
Cellular Communications and Specialized Mobile Radio | 99 |
72 What are the primary cellular technical standards and how do they work? | 101 |
73 What is the difference between cellular phones and Personal Communications Service? | 103 |
74 What is Specialized Mobile Radio? | 105 |
84 How do these mobile satellite systems work? | 122 |
85 What is the future of satellite radio broadcasting? | 124 |
86 What is telematics? | 125 |
87 What regulations cover Enhanced911 services? | 128 |
88 What is WAAS? | 130 |
89 How are telematics and locationbased systems being developed and promoted? | 131 |
810 What mobile services are available for travelers? | 133 |
811 How is mobile telemetry being used today? | 136 |
Mobile Commerce Applications | 139 |
92 Will wireless advertising work? | 142 |
93 What types of wireless advertising exist? | 145 |
94 How can wireless advertising be sent to mobile users without invading their privacy? | 147 |
95 Can mobile communications be used to conduct market surveys? | 150 |
96 Is the financial industry going to offer mobile commerce programs to its customers? | 151 |
97 What is the Mobey Forum? | 154 |
Security and Privacy Issues | 157 |
102 What is the US Government doing to address privacy concerns? | 159 |
104 What mobile security products and services exist? | 161 |
105 What are smart cards? | 162 |
106 How are smart cards being used today? | 163 |
107 Are smart cards secure? | 166 |
108 What are RFIDenabled cash payments? | 167 |
109 What are PC Cards? | 168 |
1010 What safeguards are available against pirate wireless networks? | 170 |
1011 What are virtual private networks? | 171 |
Electronic Payments | 173 |
112 What are digital signatures and why are they important? | 174 |
113 What is the Public Key Infrastructure and how does it work? | 176 |
114 How is wireless PKI used in a financial transaction? | 178 |
115 What are manufacturers doing to make mobile financial transactions secure? | 179 |
116 What is the impact of the terrorist attacks of September 11 2001 on commercial privacy and security issues? | 181 |
NextGeneration Systemsand Beyond | 183 |
122 When will 3Glevel devices be available? | 186 |
123 What is convergence? | 187 |
124 What is involved in switching from 2G to 3G mobile service? | 189 |
125 Where does IPv6 fit into 3G? | 192 |
126 Will 3G require the allocation of new radio frequency spectrum? | 193 |
127 What will FourthGeneration mobile technology be like? | 197 |
Glossary of Terms Acronyms and Abbreviations | 199 |
| 229 | |
Common terms and phrases
analog audio Bluetooth CDMA cellphone cellular phones commercial companies consumers corporate currently customers data rates data services desktop division multiple access e-mail electronic enables equipment Ericsson expected Federal Forum global GPRS Group handsets high-speed industry instant messaging International IPv6 issues Java kbps Linux location-based services m-commerce manufacturers Message Service million mobile commerce mobile communications mobile data mobile devices mobile Internet mobile phones mobile technologies Motorola network operators offer Packet pager PC Card PDAs percent personal digital assistants products and services promote radio frequency RFID satellite service providers Short Messaging Short Messaging Service smart cards specific spectrum subscribers SyncML TDMA technical standards telecom Telecommunications telematics Tell tion transmission transmit United voice wireless advertising Wireless Application Protocol wireless carriers wireless devices wireless network wireless phone